:root{--ink:#222;--muted:#8b8b8b;--line:#eaeaea;--paper:#fff;--sans:Inter,-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif}*{box-sizing:border-box}html,body{margin:0;min-height:100%;background:#fff;color:var(--ink)}body{font:15px/1.6 var(--sans);-webkit-font-smoothing:antialiased}button,input,textarea,select{font:inherit;color:inherit}button{cursor:pointer}a{color:inherit;text-decoration:none}button,a,input,textarea{-webkit-tap-highlight-color:transparent}button:focus-visible,a:focus-visible,summary:focus-visible{outline:2px solid #aaa;outline-offset:6px}button:disabled{opacity:.4;cursor:wait}input,textarea{border:0;outline:none;background:transparent;border-radius:0;min-width:0}input::placeholder,textarea::placeholder{color:#b5b5b5}button svg{flex-shrink:0}.minimal{width:min(100% - 56px,640px);margin:0 auto;min-height:100svh;padding:22vh 0 100px}.minimal.landing{padding-top:34vh;max-width:630px}.minimal.contact{padding-top:27vh}.minimal h1{font-size:34px;line-height:1.25;font-weight:450;letter-spacing:-1.25px;margin:0 0 36px}.minimal.landing h1{font-size:38px;letter-spacing:-1.4px;margin-bottom:35px}.single-line,.answer-line{display:flex;align-items:center;gap:20px;border-bottom:1px solid #dcdcdc;transition:border-color .15s;padding-bottom:12px}.single-line:focus-within,.answer-line:focus-within{border-color:#222}.single-line input{width:100%;font-size:17px;line-height:1.6;padding:8px 0}.arrow-button{border:0;background:#262626;color:#fff;width:35px;height:35px;border-radius:50%;display:grid;place-items:center;padding:0;flex-shrink:0}.arrow-button:hover{background:#555}.error{font-size:12px;color:#a8463b;white-space:pre-wrap;line-height:1.6;min-height:19px;margin:12px 0 0}.quiet{border:0;padding:0;background:none;font-size:12px;color:#999}.quiet:hover{color:#222}.back{font-size:20px;margin-bottom:28px;line-height:1}.request-echo{font-size:12px;color:#a1a1a1;max-width:590px;margin:0 0 25px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65}.contact .request-echo{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.fine{font-size:11px;color:#aaa;line-height:1.7;margin:15px 0 0}.fine a{border-bottom:1px solid #ddd}.rules-screen{padding-top:23vh;max-width:560px}.rules-screen h1{margin-bottom:25px}.rules{font-size:15px;line-height:1.8;color:#777;max-width:540px}.rules p{margin:0 0 16px}.text-button{display:inline-flex;align-items:center;justify-content:center;gap:14px;background:#242424;color:#fff;border:1px solid #242424;border-radius:7px;padding:11px 17px;font-size:12px;line-height:1.4}.text-button:hover{background:#444}.rules-screen .text-button{margin-top:15px}.rules-screen .fine{max-width:450px}.conversation{padding-top:18vh;max-width:620px}.conversation .question{font-size:28px;line-height:1.4;letter-spacing:-.8px;margin-bottom:33px;max-width:600px}.answer-line{align-items:flex-end;padding-bottom:11px}.answer-line textarea{resize:vertical;width:100%;font-size:16px;line-height:1.6;min-height:37px;max-height:160px;padding:5px 0}.remaining{margin:41px 0 24px;font-size:11px;color:#aaa}.remaining>span{display:block;margin-bottom:8px}.remaining ul{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:5px 17px}.remaining li{position:relative;padding-left:10px;color:#999}.remaining li:before{content:'';position:absolute;left:0;top:8px;width:3px;height:3px;border-radius:50%;background:#ccc}.remaining li.current{color:#666}.remaining li.current:before{background:#555}.brief{margin-top:37px;font-size:13px}.brief summary,.conversation-history summary,.aftercare summary{cursor:pointer;list-style:none;color:#999;font-size:11px;padding:16px 0}.brief summary::-webkit-details-marker,.conversation-history summary::-webkit-details-marker,.aftercare summary::-webkit-details-marker{display:none}.brief summary{display:flex;justify-content:space-between;align-items:center}.disclosure{font-size:17px;color:#aaa;font-weight:300}.brief[open] .disclosure{transform:rotate(45deg)}.brief-content{padding:7px 0 18px;color:#666;line-height:1.75}.brief-content h2{font-size:16px;font-weight:550;color:#444;margin:0 0 9px;letter-spacing:-.3px}.brief-content p{margin:0 0 18px;white-space:pre-wrap;overflow-wrap:anywhere}.brief-content dl,.details{margin:0;display:grid;gap:12px}.brief-content dl>div{display:grid;grid-template-columns:140px 1fr;gap:20px}.brief-content dt{color:#aaa;font-size:12px}.brief-content dd{margin:0;font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere}.conversation-history{margin-top:7px}.conversation-history summary,.aftercare summary{padding:7px 0}.history{padding:12px 0}.history>p{font-size:12px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere;color:#666;padding:12px 0;border-bottom:1px solid #f2f2f2;margin:0}.history>p span{display:block;font-size:10px;color:#aaa;margin-bottom:4px}.thinking{animation:breathe 1.2s infinite}.thanks{max-width:570px;padding-top:29vh}.thanks h1{margin-bottom:19px}.completion-note{font-size:15px;line-height:1.85;color:#888;margin:0;max-width:510px;overflow-wrap:anywhere}.email-hint{white-space:nowrap}.thanks .brief{margin-top:40px}.receipt-actions{display:flex;justify-content:space-between;gap:20px;margin:30px 0}.aftercare{margin-top:12px}.aftercare textarea,.privacy textarea{width:100%;border-bottom:1px solid var(--line);resize:vertical;min-height:75px;font-size:13px;margin-bottom:15px;padding:10px 0}.result{font-size:14px;color:#555;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8;margin:28px 0}.privacy{max-width:600px;padding-top:14vh}.privacy h1{margin-top:30px}.privacy-copy{color:#888;font-size:13px}.privacy-copy h2{font-size:15px;font-weight:500;color:#555;margin:30px 0 10px}.privacy-copy p{margin:0 0 16px}.honeypot{position:absolute;width:0;height:0;opacity:0;overflow:hidden}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.loading{font-size:12px;color:#bbb;text-align:center;padding-top:40vh}.hidden{display:none!important}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);max-width:90vw;background:#272727;color:#fff;padding:11px 18px;border-radius:8px;font-size:12px;opacity:0;pointer-events:none;transition:opacity .2s}#toast.visible{opacity:1}@keyframes breathe{50%{opacity:.3}}
.operator-page{font-size:13px;background:#fbfbfa}.operator,.wizard{max-width:1200px;padding:45px 35px;margin:auto}.wizard{max-width:570px;padding-top:22vh}.operator-header{display:flex;align-items:center;justify-content:space-between;gap:25px;margin-bottom:25px}.operator-header h1{font-size:28px;font-weight:450;letter-spacing:-1px;margin:0}.eyebrow{font-size:10px;color:#aaa;letter-spacing:1.5px;text-transform:uppercase}.operator-grid{display:grid;grid-template-columns:300px 1fr;gap:24px}.operator .integrations{display:flex;flex-wrap:wrap;gap:16px;color:#aaa;font-size:10px;margin-bottom:25px}.operator input,.operator textarea,.operator select,.wizard input{width:100%;background:white;border:1px solid #ddd;border-radius:7px;padding:10px 12px;font-size:13px}.operator textarea{min-height:100px;resize:vertical}.operator label,.wizard label{display:block;margin-bottom:6px;font-size:12px;color:#888}.field{margin-bottom:18px}.button{display:inline-flex;justify-content:center;align-items:center;gap:14px;background:#222;color:white;border:1px solid #222;border-radius:7px;padding:11px 16px;font-size:12px}.button.secondary{background:white;color:#555;border-color:#ddd}.button.small{padding:8px 10px;font-size:11px}.panel{background:white;border:1px solid #e6e6e6;border-radius:12px;padding:24px;margin:0 0 20px}.operator-header .button{flex-shrink:0}.operator .inline-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:12px}.case-list{max-height:75vh;overflow:auto}.case-card{display:block;width:100%;text-align:left;border:1px solid #e6e6e6;border-radius:10px;background:white;padding:15px;margin:10px 0;color:#444}.case-card.active{border-color:#777}.case-card p{font-size:12px;margin:10px 0 7px}.case-card small{font-size:10px;color:#aaa;overflow-wrap:anywhere}.meta,.case-top{display:flex;justify-content:space-between;gap:15px;align-items:center;color:#aaa;font-size:10px;margin-bottom:8px}.badge{border:1px solid #ddd;border-radius:20px;font-size:10px;padding:3px 8px;color:#888;white-space:nowrap}.badge.clarifying{color:#a67a30}.badge.done{color:#5b855a}.badge.intake{color:#aaa;border-style:dashed}.details{grid-template-columns:1fr 1fr;margin:18px 0}.details dt{color:#aaa;font-size:10px}.details dd{margin:5px 0;font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere}.section-title{font-size:17px;font-weight:500;margin:24px 0 15px;color:#444}.tabs{display:flex;gap:25px;border-bottom:1px solid #eee;margin:22px 0}.tabs button{border:0;border-bottom:1px solid transparent;padding:10px 0;color:#aaa;background:none;font-size:11px}.tabs button.active{border-bottom-color:#444;color:#444}.message{border-bottom:1px solid #eee;padding:15px 0}.message p{font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere;margin:0;color:#666}.message.internal{background:#fafafa;padding:15px;border:1px dashed #eee;border-radius:8px}.message.client{padding-left:15px}.notice,.hint,.empty,.lead{font-size:12px;color:#999;line-height:1.7}.empty{padding:15px 0}.plan{font-size:12px;color:#777}.plan li{margin:7px 0}.plan pre{font:12px/1.7 var(--sans);white-space:pre-wrap;overflow-wrap:anywhere;background:#fafafa;border:1px solid #eee;padding:15px;border-radius:6px}.operator .contact{font-size:12px;padding:15px 0;border-bottom:1px solid #eee}.operator .contact p{white-space:pre-wrap}.page-title{font-size:31px;font-weight:450;letter-spacing:-1px}.lock{font-size:24px;color:#aaa}.operator-detail{min-width:0}
@media(max-width:650px){.minimal{width:calc(100% - 48px);padding-top:19vh}.minimal.landing{padding-top:32vh}.minimal.landing h1{font-size:30px;letter-spacing:-1px;margin-bottom:29px}.minimal h1{font-size:28px;letter-spacing:-.9px}.single-line{gap:12px}.single-line input{font-size:16px}.minimal.contact{padding-top:22vh}.rules-screen{padding-top:16vh}.rules{font-size:14px}.rules-screen h1{font-size:27px}.conversation .question{font-size:24px;line-height:1.45;letter-spacing:-.6px}.conversation{padding-top:12vh}.request-echo{font-size:11px}.remaining{margin-top:32px}.brief-content dl>div{grid-template-columns:1fr;gap:2px}.brief-content dl{gap:15px}.thanks{padding-top:27vh}.thanks h1{font-size:30px}.completion-note{font-size:14px}.email-hint{white-space:normal}.privacy{padding-top:12vh}.operator,.wizard{padding:28px 20px}.operator-grid{grid-template-columns:1fr}.operator-header h1{font-size:23px}.operator-header{align-items:flex-start;gap:12px}.case-list{max-height:270px}.panel{padding:19px}.operator .inline-fields{grid-template-columns:1fr}.details{grid-template-columns:1fr}.wizard{padding-top:18vh}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
.operator .queue-controls{display:grid;grid-template-columns:1fr auto;gap:9px;margin-bottom:12px}.case-ownership{font-size:11px;color:#999;margin:18px 0}.journal-event{border-top:1px solid #eee;padding:20px 0;color:#666;font-size:12px}.journal-event p{white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0}.journal-event .meta{align-items:flex-start}.journal-event .meta strong{font-weight:500;color:#555;font-size:12px}.journal-event time{white-space:nowrap}.journal-actor{font-size:10px;color:#aaa}.journal-event .journal-status{font-size:11px;color:#999}.journal-event summary{cursor:pointer;font-size:11px;color:#999}.journal-event li{overflow-wrap:anywhere}#journal-note{margin:24px 0 30px}.tabs{gap:22px;overflow-x:auto}.tabs button{white-space:nowrap}.operator-grid{grid-template-columns:minmax(200px,280px) minmax(0,1fr)}.case-top>span:first-child{overflow-wrap:anywhere;min-width:0}.button[hidden]{display:none}@media(max-width:850px){.operator-grid{grid-template-columns:1fr}.case-list{max-height:250px}}@media(max-width:400px){.tabs{gap:18px}.journal-event .meta{flex-wrap:wrap;gap:4px}}
.ai-handoff{margin-top:5px}.copy-for-ai{display:inline-flex;align-items:center;gap:7px;font-size:12px;color:#747474;line-height:1.5;padding:5px 0;min-height:30px}.copy-status{font-size:11px;color:#999;line-height:1.7;max-width:430px;margin:7px 0 0}.copy-status:empty{display:none}#copy-instruction{display:block;width:100%;resize:vertical;border:1px solid #e5e5e5;border-radius:7px;padding:12px;font-size:11px;line-height:1.65;margin-top:13px;color:#777;background:#fafafa}
/* Wcoll: a small worldwide signature around a single request. */
.wordmark{position:absolute;top:31px;left:42px;font-size:20px;line-height:1;font-weight:600;letter-spacing:-1.2px;color:#292929}.brand-point{color:#73897e}.world-signature{display:flex;align-items:center;justify-content:center;gap:8px;position:absolute;top:calc(100svh - 54px);left:0;right:0;font-size:10px;line-height:16px;letter-spacing:.045em;color:#929b95;pointer-events:none}.world-signature svg{fill:none;stroke:currentColor;stroke-width:.8}.minimal.landing{padding-top:35vh;padding-bottom:110px;min-height:100svh}.minimal.landing h1{font-size:40px;line-height:1.3;font-weight:430;letter-spacing:-1.55px;margin-bottom:34px;min-height:1.3em}.typed-question{display:inline;overflow-wrap:normal}.typing-caret{display:inline-block;height:.8em;width:1px;vertical-align:-.03em;margin-left:5px;background:#a7b1aa;animation:cursor-blink 1.1s step-end infinite}.is-still .typing-caret{opacity:0;animation:none}.landing .single-line input{font-size:16px}.landing .ai-handoff{margin-top:6px}.landing .copy-for-ai{font-size:11px;color:#919191;gap:8px}.landing .copy-for-ai:hover{color:#343434}@keyframes cursor-blink{0%,46%{opacity:1}47%,100%{opacity:0}}@media(max-width:650px){.wordmark{top:25px;left:25px;font-size:19px}.minimal.landing{padding-top:32vh}.minimal.landing h1{font-size:clamp(24px,6.1vw,33px);letter-spacing:-.9px;line-height:1.45;min-height:2.9em;margin-bottom:21px}.landing .single-line input{font-size:14px}.world-signature{font-size:10px;top:calc(100svh - 43px)}}@media(prefers-reduced-motion:reduce){.typing-caret{display:none}}

.typed-question{display:flex;align-items:baseline;gap:14px}.language-flag{flex:0 0 auto;font-size:.56em;letter-spacing:0;line-height:1}.heading-phrase{min-width:0}@media(max-width:650px){.typed-question{gap:10px}.landing .single-line input{font-size:13px}}

/* One shared planet mark for the wordmark, mission signature and favicon. */
.wordmark,.world-wordmark{display:inline-flex;align-items:center;gap:9px;width:max-content}
.brand-planet{display:block;width:32px;height:32px;flex:0 0 32px}
.brand-name{color:#292f2b;line-height:1}
.brand-point{color:#73897e}
.world-signature .signature-planet{display:block;width:17px;height:17px;flex:0 0 17px}
@media(max-width:650px){.brand-planet{width:29px;height:29px;flex-basis:29px}.wordmark,.world-wordmark{gap:8px}}

/* One active question; supporting context stays in disclosures. */
.minimal.conversation{padding-top:24vh}
.conversation-history{margin:0 0 34px}
.conversation-history summary{display:inline-flex;align-items:center;gap:10px;padding:4px 0;color:#999}
.conversation-history summary:hover,.brief summary:hover{color:#444}
.conversation-history[open] .disclosure{transform:rotate(45deg)}
.conversation-history .history{max-height:280px;max-height:min(38vh,280px);overflow-y:auto;overscroll-behavior:contain;padding:8px 12px 8px 0;border-bottom:1px solid var(--line)}
.conversation #answer-form .error:empty{display:none}
.conversation .brief{margin-top:48px}
.brief-content .remaining{margin:24px 0 0;padding-top:18px;border-top:1px solid var(--line)}
.brief-content .remaining ul{display:grid;gap:6px}
.brief-content .remaining li{padding-left:10px}
@media(max-width:650px){.minimal.conversation{padding-top:18vh}.conversation-history{margin-bottom:28px}.conversation .brief{margin-top:36px}}

/* A small, bounded progress cue beside the history disclosure. */
.conversation-top{position:relative}
.conversation-top .conversation-history>summary{max-width:calc(100% - 164px)}
.clarification-progress{position:absolute;top:9px;right:0;display:flex;align-items:center;gap:10px;font-size:11px;line-height:1.6;color:#999;white-space:nowrap}
.clarification-dots{display:flex;align-items:center;gap:5px}
.clarification-dot{display:block;width:6px;height:6px;border:1px solid #d4d9d6;border-radius:50%;background:transparent}
.clarification-dot.complete{background:#92a69c;border-color:#92a69c}
.clarification-dot.current{background:#526d61;border-color:#526d61;box-shadow:0 0 0 3px #526d6110}

/* Keep the single-field flow readable and comfortable on small screens. */
.minimal input::placeholder,.minimal textarea::placeholder{color:#8b8b8b}
.minimal .quiet,.minimal .fine,.minimal .copy-for-ai,.minimal summary,.clarification-progress{color:#747b77}
.minimal .fine,.minimal .copy-status{font-size:12px}
.minimal .arrow-button{width:40px;height:40px}
.single-line textarea{width:100%;resize:none;font-size:16px;line-height:1.6;min-height:40px;max-height:200px;padding:8px 0}
.single-line{align-items:flex-end}
.answer-line textarea,.aftercare .answer-line textarea{resize:none;min-height:40px;max-height:200px;font-size:16px;padding:7px 0;margin:0;border:0}
.thanks #extra-form{margin-top:26px}
.thanks .operator-question{font-size:28px;line-height:1.4;overflow-wrap:anywhere}
.aftercare summary{display:flex;align-items:center;justify-content:space-between}
.aftercare[open] .disclosure{transform:rotate(45deg)}
.recovery-note{font-size:14px;color:#777;line-height:1.7;margin:-12px 0 24px;max-width:480px}
.minimal [aria-busy="true"] .arrow-button svg{animation:breathe 1.2s infinite}
@media(max-width:650px){
  .minimal .single-line input,.minimal .single-line textarea{font-size:16px}
  .minimal .arrow-button{width:44px;height:44px}
  .thanks .operator-question{font-size:24px}
  .minimal .back{min-width:44px;min-height:44px;text-align:left;margin-left:-5px;padding-left:5px;margin-bottom:18px}
}

/* Optional return channel: one quiet row after submission. */
.request-notifications:empty{display:none}
.request-notifications{margin:22px 0 4px}
.notification-options{display:flex;align-items:center;flex-wrap:wrap;gap:8px 22px}
.notification-options button{min-height:44px;font-size:14px;color:#55715f}
.notification-note{font-size:13px;line-height:1.65;color:#849087;max-width:440px;margin:0}
.notification-note:empty{display:none}
.notification-options button:disabled{opacity:.55;cursor:wait}

/* A quiet loading line; reserve wrapping space without an empty answer field. */
.conversation .thinking-heading{min-height:2.8em;overflow-wrap:normal}
.thinking-heading .typing-caret{background:#93a399;margin-left:6px}
@media(max-width:650px){.conversation .thinking-heading{min-height:2.9em}}